Returns & Warranty

RETURN POLICY

We stand behind each product that is crafted under our roof.

STOCK ITEMS – If you purchase an item from GrainDesigns.com or Grain Designs Furniture + Mercantile Store and are unhappy with it for any reason within the first 30 days, you may return your item with a receipt or proof of purchase for a refund. Items must be returned in salable condition. Non-salable items cannot be returned. If you do not have proof of purchase, at Grain Design’s discretion you may be offered an exchange or a Grain Designs Gift Card at the current or last-known price.

To return an item purchased from GrainDesigns.com for a refund, please call 701.356.6608 to arrange returns for products purchased online. You are responsible for return shipping charges.

CUSTOM BUILT ITEMS – Every piece of furniture and decor is hand crafted and quality inspected before it leaves our production shop and Grain Designs Furniture + Mercantile store. In the event you identify any quality issues upon receiving your custom piece of furniture or decor, please notify your Grain Designs sales contact immediately via email or call 701.356.6608. Any quality concerns or issues must be reported with in 7 business days of receiving your piece.

All sales are final for custom built projects and no refunds will be issued. It is our goal to provide you with the highest quality product possible, repairs or replacements will be handled on a case by case basis.

 
 
 
 
custom designed office desk with shelves graphic

WHAT TO CONSIDER WHEN BUYING CUSTOM OFFICE DESKS?

EXPERT-GUIDED DESIGN

Designing and building your custom hardwood office furniture with our team is as simple or involved as you’d like it to be. Our architecturally trained designers will work with you every step of the way to ensure a simple, stress-free process from timber to table.

CUSTOM-SIZED ​

Your home, your family, your size. We’ll create a table that is a perfect fit for your space. Our team will help you identify a unique size for your custom wood dining table that meets your specific needs, requirements, and constraints.

UNPARALLELED CHARACTER​

Each custom wood kitchen table is expressive, full of history, and has a story to tell; the story from its life as a former element of a barn, warehouse, or other building. The result is a truly irreplicable piece overflowing with GD character.

MEET YOUR COMMERCIAL OFFICE SPACE DESIGNERS

No two people are the same, that’s why no two products we make are the same.
Our architecturally-trained designers look forward to working with you to build the piece that fits you.

BLAIN MIKKONEN

Co-Founder | Co-Owner | Designer

GRANT KOENIG

Co-Founder | Co-Owner | Designer

Jayden Mikkonen

Project Manager | Lead Designer